Category: Programs & setup

  • How can I cancel a registration?

    You can use the cancellation feature to cancel an enrollment immediately or schedule it for the future, assess a cancellation fee, and generate a balance that can be refunded to the user. Follow the instructions below: Go to the Admin Dashboard > Seasons > Your desired season Use the search filter to find the registration you want to […]

  • How can I edit a registration?

    You can use the edit feature to add a discount, adjust the tuition or update any other information about an enrollment. Follow the instructions below: Go to the Admin Dashboard > Season > your desired season Use the search filter to find the registration you want to edit Hover over the … button in the Actions column Click View detail For a camp/class program: Click […]

  • Preregistration and early registration

    You can leverage the advanced preregistration and early registration features in addition to the general registration to implement your business processes in Jumbula. Preregistration feature The preregistration feature allows users to register for programs before the enrollment period starts. However, they cannot pay and check out their enrollments until the program enrollment date starts. This […]

  • Offline registration

    In addition to having an online registration option, you might also need to register someone directly from your admin dashboard or what we consider an offline registration. Follow the instructions below Go to Season > Programs and orders Find the desired program from the list > Hover over the Actions button > Select the Offline […]

  • Volunteers

    Volunteers are a special kind of participants who help with running of the programs. The volunteers feature allows you to assign volunteers to a program, manage and communicate with them. How to add volunteers To assign volunteers to a program you need to edit the registration form and choose a specific field on the online […]

  • Donation overview

    You can use the built-in donation feature of Jumbula to ask users for additional when they enroll for a class. You can also use the donation feature to generate a standalone link and send to your userbase. Follow the instructions below Go to the Admin dashboard > Settings > Checkout Scroll the page down to find the Donation section […]

  • How can I create a note on a user’s profile or upload an image?

    You can create a note or upload images for a user for internal use or external communication. Follow the instructions below Go to the Admin Dashboard > People > Participants Find the desired participant from the List Hover over the … button Select the Add more information option You can add a note and upload […]

  • How can I copy a program to another season?

    You are able to copy a program into a different season in addition to the same season the program belongs to. Follow these instructions to copy the program Go to Jumbula Dashboard > Seasons Choose the desired season > Setup > Programs Find the program that you want to copy to another season Hover over […]

  • How can I sell extra services or merchandise to users?

    In addition to offering programs to users, you can also sell other services or merchandise such as t-shirts. Follow the instructions below If you are setting up a new program, you can set up the extra services in the Schedules & Fees step: If you have already set up your program, go to the season, click […]

  • Adding a note to a program

    You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If you want to add a note to […]