Category: Programs & setup

  • Viewing and testing your class

    Overview Once you have created a new class you can then view it as a registrant would and run a test registration. Viewing and testing your programs is a recommended practice to make sure everything looks good with your setup before you go live with online registrations. To complete a test registration you will need […]

  • Adding hybrid locations to your programs

    In addition to online and in-person locations, you can now use the hybrid locations for programs that you want to hold as both online and in-person. Follow the instructions below While setting up a program on Basic information step: Find the Program location section Select Hybrid option Add in-person location by clicking on the Add […]

  • Viewing your registrations

    Overview Once you have completed a test registration or received an online registration you will want to find and view your orders in your Jumbula dashboard. You will have a variety of different ways to find your orders. This tutorial video will show you how you can find your orders and then viewing order details. Contact us Please […]

  • How can I create free programs?

    Overview Often times you will want to create programs that are free or no-cost programs. You will be able to do this for the majority of our programs except for the Before & After Care programs. How do I set up a free program? When you are setting up a Class or Camp program you […]

  • How can I edit a program or class?

    Overview After creating a class or camp, you will have the option to always go back and make edits to the created program. This tutorial will give you a brief overview of how to edit an existing program. Contact us Please don’t hesitate to reach out if you have any questions. Contact our support team […]

  • Customizing the registration confirmation email

    Overview After a user registers for any of your programs, a registration confirmation email will go out to the email associated with their account. The tutorial below will give you a brief overview on how you can customize this email. Contact us Please don’t hesitate to reach out if you have any questions. Contact our […]

  • Adding images to the class description page

    Overview Adding images to your registration page can make a big difference, as they say, “a picture is worth a thousand words”. We have now included the option to add images to your online class registration page, this is done directly within the setup wizard. See below steps to learn more. Step 1: The image […]

  • Editing registration information

    Overview Once an online registration is completed along with it’s a corresponding registration form, you as the administrator or the participant will be able to make edits to the completed form. As the administrator, you can disable the edit feature so that you can only perform such modifications. See below instructions to learn more.   […]

  • How can I remove class dates from my registration page?

    Once you have created your programs you might want to remove the class date display from your online registration page. Class dates are shown on your registration page as seen in the below example. To remove class dates go to Settings > Checkout > Program description page section and check the box Hide the class start […]

  • Adding a new class

    Overview Creating your first class program is quick and easy. Our class set-up wizard will take you along three different steps; basic information, schedule & fees and forms. This tutorial video will go through all the set-up steps and cover all the needed details so you can get your first class up and running.   […]