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Category: Uncategorized

  • People & Staff

    Staff FALSE

  • People & Staff

    Staff TRUE

  • Managing your staff

    Overview One of the icons on your admin dashboard is the Staff icon. This is where you will be grant access to new staff members as well as managing existing ones. See below to learn more about this feature.    Step 1: First thing you would do is to add a new staff member. To […]

  • Scholarship/financial Aid

    Follow the instructions below: To give a scholarship/financial aid to a family (Pay off a wide range of payments): Go to the Admin Dashboard > People Choose Families Use the search filter to find your desired family Hover over the … button in the Actions column Click Take a payment From the boxes in the left corner of each installment, select the […]

  • difference between scheduledÿ& confirmed status – FAQ

      Scheduled Status: When the number of your registrations has not reached the minimum number of your program, the Jumbula platform considers this case as Scheduled status. [ScreenShot #0] Confirmed Status: When the number of your registrations has reached the minimum number of your program, the Jumbula platform considers this case as Confirmed status [ScreenShot […]

  • Coupon update

    Just writing my notes for the Coupon article to update it. Ad Go to the Admin dashboard > Seasons > Your desired season Choose Setup > Coupon  New: Upload Coupon: CSV format, the same as the setup SCOPE: which range ?  Advanced option > Before/after care option Lots of features and data will be in […]

  • How can I solve the Authorize.net transactions issue? (CIM Error)

    Authorize.Net has made updates to its “Customer Information Manager”, which may cause the integration solution with Jumbula to fail for certain transactions. With this article you can fix the “Customer Information Manager is not enabled” error. Follow the instructions below: Login to your Authorize.net account. Click Tools > Customer Information Manager Scroll down the loaded […]

  • Tutorial Videos

    For watching our tutorial videos on YouTube click on the link below: https://app.hubspot.com/workflows/8992140/platform/flow/70377218/edit 

  • Why the chosen registration form and waiver is not being displayed to the registrants?

    If you have customized your registration and waiver form but they are not showing up when participants are going through the registration process, you should: Follow the instructions below The most likely reason that your chosen registration form is not displaying in the registration process to your participants, is the choice of multiple registration features. […]

  • How can I set a multi-student discount?

    The multi-student discount is a feature that can give your participants an incremental discount. the more participants you have, the greater the discount you can give to your users. Follow the instructions below: Go to the Admin Dashboard > Season > your desired season  Setup > Discounts  Click Add Click Multi person In this tutorial, we want each of our […]