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  • Autocharge system

    Overview The Installment Auto Charge Policies feature is designed to assist you in managing orders that are on a payment plan or with recurring billing. This feature will allow you to define what email messages should go out to both registrants and organization contacts after attempting to collect scheduled installment payments. You can use our […]

  • How can I apply a coupon to multiple orders?

    Previously, in order to apply a coupon to a number of orders, you would have to apply it to each order one at a time. With this update, you can now apply a coupon to many orders at the same time. Follow the instructions below Go to Jumbula Dashboard > Season > your desired season > Programs and orders From […]

  • Discounts overview

    Overview As part of your online registration setup options, you will be able to create discounts within each of your seasons. Discounts get triggered automatically depending on your setup criteria. You will be able to create discounts such as sibling discounts, multi-program discounts, or custom discounts.  You have several different setup options to meet your […]

  • Pricing plan overview

      We offer you three different price plan options. Pay-as-you-go – A $15 monthly maintenance fee plus 1% of registrations. Note: Credit card processing fees apply. Stripe and PayPal standard processing fees are 2.9% + 30 cents. If you qualify for the non-profit rate it can be lowered to 2.2% + 30 cents Subscription – A […]

  • Lottery system

    The lottery system allows you to randomly choose the users who can register for a program among a candidate pool of users. This feature is useful for popular programs that have limited capacity and you want to select users based on a fair system. The lottery feature allows users to go through the registration flow […]

  • Offline registration

    In addition to having an online registration option, you might also need to register someone directly from your admin dashboard or what we consider an offline registration. Follow the instructions below Go to Season > Programs and orders Find the desired program from the list > Hover over the Actions button > Select the Offline […]

  • Preregistration and early registration

    You can leverage the advanced preregistration and early registration features in addition to the general registration to implement your business processes in Jumbula. Preregistration feature The preregistration feature allows users to register for programs before the enrollment period starts. However, they cannot pay and check out their enrollments until the program enrollment date starts. This […]

  • How can I edit a completed registration form?

    Once an online registration is completed along with a corresponding registration form, as an admin you can make edits to the completed form. Follow the instructions below: Go to the Admin Dashboard > Season > your desired season Use the search filter to find the registration you want to edit Hover over the … button in the Actions column Click View detail Scroll down […]

  • How can I edit a registration?

    You can use the edit feature to add a discount, adjust the tuition or update any other information about an enrollment. Follow the instructions below: Go to the Admin Dashboard > Season > your desired season Use the search filter to find the registration you want to edit Hover over the … button in the Actions column Click View detail For a camp/class program: Click […]

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