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Category: Programs Setup & Management

  • How can I apply a coupon to multiple orders?

    Previously, in order to apply a coupon to a number of orders, you would have to apply it to each order one at a time. With this update, you can now apply a coupon to many orders at the same time. Follow the instructions below Go to Jumbula Dashboard > Season > your desired season > Programs and orders From […]

  • Autocharge system

    Overview The Installment Auto Charge Policies feature is designed to assist you in managing orders that are on a payment plan or with recurring billing. This feature will allow you to define what email messages should go out to both registrants and organization contacts after attempting to collect scheduled installment payments. You can use our […]

  • Participant groups

    Overview The grouping tool is designed to help you manage registrations where you might have the need to break participants into smaller groups. You will be able to assign enrolled participants into predetermined groups and assign individual instructors if needed. This can be used for class pods, breakout groups, lodging, etc. Follow the below steps […]

  • Reporting overview

    Overview This video will provide an overall overview of several different reports such as rosters, capacities, and financial data.   Contact us Please don’t hesitate to reach out if you have any questions. Contact our support team at [email protected]. Best Regards, Jumbula Support Team

  • Transferring a participant to another program

    Overview  Once you have taken online registrations you might need to transfer participants from one class/camp to another. You will be able to do this from your admin dashboard with a few steps. See below to learn more. There are two ways that you can access the transfer option: 1- Go to Jumbula Dashboard > […]

  • Volunteers

    Volunteers are a special kind of participants who help with running of the programs. The volunteers feature allows you to assign volunteers to a program, manage and communicate with them. How to add volunteers To assign volunteers to a program you need to edit the registration form and choose a specific field on the online […]

  • How can I review draft (abandoned) enrollments?

    Draft enrollments are the registrations that users initiate but do not complete them. It is a good practice to monitor the draft enrollment to spot registration-flow issues. You can reach out to such users and ask them to complete their orders. Viewing draft enrollments for a program Go to the Admin Dashboard > Seasons  Choose the desired season > […]

  • Donation overview

    You can use the built-in donation feature of Jumbula to ask users for additional when they enroll for a class. You can also use the donation feature to generate a standalone link and send to your userbase. Follow the instructions below Go to the Admin dashboard > Settings > Checkout Scroll the page down to find the Donation section […]

  • How can I create a note on a user’s profile or upload an image?

    You can create a note or upload images for a user for internal use or external communication. Follow the instructions below Go to the Admin Dashboard > People > Participants Find the desired participant from the List Hover over the … button Select the Add more information option You can add a note and upload […]