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Category: Programs Setup & Management

  • How can I disable the payment confirmation email for “Take a payment” functionality?

    When an admin uses the “Take a payment” tool within the admin dashboard or the user makes payment within the family dashboard, the admin will receive the payment confirmation email by default, however, this option can be disabled. Follow the instructions below Go to Jumbula Dashboard > Settings > Policies > Email to admin Scroll down to […]

  • Take-a-payment overview

    Overview Once you have taken online registrations where you did not take a payment in full you will need to update your orders as you collect payments. This can be the case when you use the “cash/check” checkout option or when you offer a payment plan. You will be able to do this from your […]

  • How can I manually adjust family credit?

    Overview As an Admin you can manually adjust the amount in a family credit which can then be used towards an order by using the Taka a Payment tool. Where do I find this feature? Step 1: Login to your Jumbula Admin Dashboard Step 2: Click on People–>Families Step 3: Click on the action button and select […]

  • Enabling drop-ins for camps and classes

    Overview When you create a program with a defined schedule, you may want to offer registrants the option to register for individual sessions (drop-ins) rather than registering for the entire schedule. In this case, you can enable the “Drop-in” option and assign an individual session rate. See below to learn more about this feature. When […]

  • How can users complete the registration form and waivers after offline registration?

    As a user, you can complete or edit the waivers and the registration form of a registration. Follow the instructions below To complete the waiver: Go to the Family Dashboard > Enrollments Click Order history Choose your specific order > choose your participant Hover over the … button in the Actions column > Order details  At the bottom of […]

  • Bulk cancelation

    You can cancel multiple or all orders of a single program at once using the Bulk cancelation feature. Follow the instructions below: Go to Jumbula Dashboard > Seasons > Select the desired season Select the Programs and orders > Click on the desired program On the Program Registrations page: Scroll the page down to find […]

  • Donation report

    Jumbula provides a built-in report to display the list of the donations you have received. Follow the instructions below Go to the Admin Dashboard > Report > Donation Specify the timespan by determining the Start date and the End date Click on the Filter data Once you click on the filter data, you can see all the donations you […]

  • Donation overview

    You can use the built-in donation feature of Jumbula to ask users for additional when they enroll for a class. You can also use the donation feature to generate a standalone link and send to your userbase. Follow the instructions below Go to the Admin dashboard > Settings > Checkout Scroll the page down to find the Donation section […]

  • How can I create a note on a user’s profile or upload an image?

    You can create a note or upload images for a user for internal use or external communication. Follow the instructions below Go to the Admin Dashboard > People > Participants Find the desired participant from the List Hover over the … button Select the Add more information option You can add a note and upload […]