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Category: Programs Setup & Management

  • How can I create a note on a user’s profile or upload an image?

    You can create a note or upload images for a user for internal use or external communication. Follow the instructions below Go to the Admin Dashboard > People > Participants Find the desired participant from the List Hover over the … button Select the Add more information option You can add a note and upload […]

  • How can I instruct families to upload a document during the registration?

    We added a new option to the registration forms that allows families to upload a document when they register online. Follow the instructions below While setting up a program on Forms step: Click the Manage registration forms button Click the Edit the loaded form button Click the plus (+) icon of the section that you want […]

  • Waitlist lottery system

    Overview Our new waitlist lottery feature will allow registrants to add orders to their cart, which as an administrator you will then be able to view and run a lottery draw. Orders will be randomly selected, and then you can notify registrants to finalize their registrations or you can complete the registrations from your dashboard […]

  • How can I split payments between two families?

    There are situations when a payment needs to be divided between two people, for example when two parents are separated and need to share the expenses of a child. Follow the instructions below We assume that the child has already a registration under the first person. As the admin, perform an offline registration for the […]

  • How can I copy a program to another season?

    You are able to copy a program into a different season in addition to the same season the program belongs to. Follow these instructions to copy the program Go to Jumbula Dashboard > Seasons Choose the desired season > Setup > Programs Find the program that you want to copy to another season Hover over […]

  • Managing a season

    The manage season feature enables you to edit, delete, and archive a season. Follow these instructions to manage a season Go to Jumbula Dashboard > Season Select the desired season > Setup > Manage season You have three options Edit Delete You must delete all the programs from a season in order to be able […]

  • How can I sell extra services or merchandise to users?

    In addition to offering programs to users, you can also sell other services or merchandise such as t-shirts. Follow the instructions below If you are setting up a new program, you can set up the extra services in the Schedules & Fees step: If you have already set up your program, go to the season, click […]

  • Adding a note to a program

    You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If you want to add a note to […]

  • Adding application fee to a season

    As a part of the online registration setup, you can apply an application fee to orders. The application fee gets triggered automatically depending on your setup criteria. Follow these instructions to apply application fee Go to Jumbula Dashboard > Season  Select the desired season > Setup > Charges > Add application fee In Add application […]

  • What are the Organization and User options under discount setup?

    Percentage-based discount is calculated based on the original price of orders. User and Organization are the means to control the discount amount in this type of discount. While setting up a percentage-based discount In the Application order section, there are two options that limit the discount amount. Organization By selecting the Organization, the system will […]