kb

Category: Programs Setup & Management

  • Waivers report

    As you receive enrollments and collect waivers from your participants, you might then be interested in running reports to track certain information related to waivers. Follow the instructions below Go to the Admin dashboard > Season > Select the desired season Select Reports > Registration data > Waivers Now on the Waivers Report page: Determine if you want […]

  • Managing a season

    The manage season feature enables you to edit, delete, and archive a season. Follow these instructions to manage a season Go to Jumbula Dashboard > Season Select the desired season > Setup > Manage season You have three options Edit Delete You must delete all the programs from a season in order to be able […]

  • How can I sell extra services or merchandise to users?

    In addition to offering programs to users, you can also sell other services or merchandise such as t-shirts. Follow the instructions below If you are setting up a new program, you can set up the extra services in the Schedules & Fees step: If you have already set up your program, go to the season, click […]

  • Adding a note to a program

    You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If you want to add a note to […]

  • Adding application fee to a season

    As a part of the online registration setup, you can apply an application fee to orders. The application fee gets triggered automatically depending on your setup criteria. Follow these instructions to apply application fee Go to Jumbula Dashboard > Season  Select the desired season > Setup > Charges > Add application fee In Add application […]

  • What are the Organization and User options under discount setup?

    Percentage-based discount is calculated based on the original price of orders. User and Organization are the means to control the discount amount in this type of discount. While setting up a percentage-based discount In the Application order section, there are two options that limit the discount amount. Organization By selecting the Organization, the system will […]

  • Viewing and testing your class

    Overview Once you have created a new class you can then view it as a registrant would and run a test registration. Viewing and testing your programs is a recommended practice to make sure everything looks good with your setup before you go live with online registrations. To complete a test registration you will need […]

  • The difference between the convenience fee and the surcharge

    At first sight, the convenience fee and the surcharge seem similar. But conceptually they are different and have their own use cases. What is the convenience fee? Every time a registrant uses a credit card to register for your programs, you will be charged a credit card processing fee. The convenience fee is an option […]

  • Surcharge overview

    You can configure the shopping cart and add a Surcharge, for example to recover your credit processing fees. Follow the instructions below Go to Jumbula dashboard > Setting > Checkout Scroll down to find the Additional charges section Tick the Enable surcharge checkbox Determine the Amount Enter a Name   You must enter the name […]

  • How can I send reminders for manual payments for each family?

    We have added a new feature that allows you to send one installment reminder for all the family members. With this new enhancement, a family can pay at the same time for all installments that are due for a day, instead of each child one at a time. Follow the instructions below Go to Jumbula dashboard > Settings […]