Category: Programs Setup & Management
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Adding a note to a program
You can use program note to inform users about an important matter or remind them of a date after they register for a program. Follow the instructions below If you are setting up a new program, you can leave a note in the Schedules & Fees step: If you want to add a note to […]
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Adding application fee to a season
As a part of the online registration setup, you can apply an application fee to orders. The application fee gets triggered automatically depending on your setup criteria. Follow these instructions to apply application fee Go to Jumbula Dashboard > Season Select the desired season > Setup > Charges > Add application fee In Add application […]
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What are the Organization and User options under discount setup?
Percentage-based discount is calculated based on the original price of orders. User and Organization are the means to control the discount amount in this type of discount. While setting up a percentage-based discount In the Application order section, there are two options that limit the discount amount. Organization By selecting the Organization, the system will […]
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Viewing and testing your class
Overview Once you have created a new class you can then view it as a registrant would and run a test registration. Viewing and testing your programs is a recommended practice to make sure everything looks good with your setup before you go live with online registrations. To complete a test registration you will need […]
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The difference between the convenience fee and the surcharge
At first sight, the convenience fee and the surcharge seem similar. But conceptually they are different and have their own use cases. What is the convenience fee? Every time a registrant uses a credit card to register for your programs, you will be charged a credit card processing fee. The convenience fee is an option […]
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Surcharge overview
You can configure the shopping cart and add a Surcharge, for example to recover your credit processing fees. Follow the instructions below Go to Jumbula dashboard > Setting > Checkout Scroll down to find the Additional charges section Tick the Enable surcharge checkbox Determine the Amount Enter a Name You must enter the name […]
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How can I send reminders for manual payments for each family?
We have added a new feature that allows you to send one installment reminder for all the family members. With this new enhancement, a family can pay at the same time for all installments that are due for a day, instead of each child one at a time. Follow the instructions below Go to Jumbula dashboard > Settings […]
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Invoice feature promo
Contact us Please don?t hesitate to reach out if you have any questions. Contact our support team at [email protected]. Best Regards, Jumbula Support Team
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Gift certificate overview
Overview Gift certificates are a great marketing and promotional tool that you can leverage to attract new customers, increase brand awareness, improve sales and more. Learn how to use this exciting new feature. Where do I find this feature? Step 1: Log in to your Jumbula Admin Dashboard Step 2: On the side panel scroll down […]
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How can I customize the registration page?
Overview Appearance settings is where you can customize and tweak certain display items such as changing colors or modifying text in your class registration page. The below video will go over the options you have available in this settings section. Contact us Please don’t hesitate to reach out if you have any questions. Contact […]