Category: Programs Setup & Management
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Holiday calendar
Overview Holiday calendar is where you can define any Holiday dates that are no class days, this will automatically remove individual class/sessions that fall on these dates. The below video will briefly go over the options you have available in this settings section. Contact us Please don’t hesitate to reach out if you have any […]
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Two-factor authentication
Overview At Jumbula we take the security of your account very seriously. To further protect your account we have enhanced our system with two-factor authentication and device history. What is two-factor authentication? Two-factor authentication adds an extra layer of protection to your account. It is designed to ensure you’re the only person who can access […]
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Security events and devices
Overview As an administrator, you should keep an eye on the security events and the devices that the staff members use to log into their accounts. You can use this information to look for suspicious activities and prevent possible security incidents. Device History & Recent Security Events Under the Security Settings page, you will also […]
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Cart options
Overview Checkout settings is where you can select several options that you can use during the checkout process. This included several link destinations, adding donations, convenience fees or surcharge fees among others. The below video will briefly go over the options you have available in this settings section. Contact us Please don’t hesitate […]
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Viewing your registrations
Overview Once you have completed a test registration or received an online registration you will want to find and view your orders in your Jumbula dashboard. You will have a variety of different ways to find your orders. This tutorial video will show you how you can find your orders and then viewing order details. Contact us Please […]
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Removing program session dates
Overview Once you have set up your programs, you might need to remove sessions/class dates that do not take place. This can be due to Holidays or “no meet” days. You will have two options, one which is pre-defined for all programs and the second where you can manually remove class/sessions for each program. […]
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Convenience fee
Overview You can include a convenience fee that gets added to an order during the checkout process. This can be used to compensate for credit card processing fees that are applied to online registrations. Unlike the surcharge tool, the convenience fee is added only if users pay with a credit card, PayPal, or electronic checks. […]
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How can I create free programs?
Overview Often times you will want to create programs that are free or no-cost programs. You will be able to do this for the majority of our programs except for the Before & After Care programs. How do I set up a free program? When you are setting up a Class or Camp program you […]
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How can I edit a program or class?
Overview After creating a class or camp, you will have the option to always go back and make edits to the created program. This tutorial will give you a brief overview of how to edit an existing program. Contact us Please don’t hesitate to reach out if you have any questions. Contact our support team […]
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Single versus multiple registrations
Overview When setting up your online registration page you will have an option between posting your programs individually for single registrations or you can use our season grid mode which will allow registrants to register to multiple classes at the same time. You can even decide to use both options or a combination, you will […]